1. Introduction

JKel Trade is committed to protecting your privacy and ensuring your personal data is handled securely and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This policy explains what personal information we collect, how we use it, and your rights.

2. Information We Collect

We may collect the following information when you use our website or services:

  • Account Information: Business name, contact name, billing and shipping addresses, email, and phone number.
  • Order Information: Details about products purchased and payment methods (no payment card details are stored on our servers).
  • Website Usage Data: IP address, browser type, and pages visited, collected through cookies and analytics tools.

3. How We Use Your Information

Your information is used to:

  • Process and fulfil your orders.
  • Communicate with you about your account, orders, and product updates.
  • Improve our website and services.
  • Comply with legal obligations and prevent fraud.

4. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared with:

  • Trusted service providers (e.g., delivery companies, payment processors).
  • Legal authorities, when required by law.

5. Data Security

We use appropriate technical and organisational measures to secure your data and prevent unauthorised access, alteration, or disclosure.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your GDPR Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (subject to legal obligations).
  • Object to processing of your personal data.
  • Request data portability.

To exercise any of these rights, please contact us at hello@jkeltrade.com

8. Cookies

Our website uses cookies to improve user experience and track website usage. You can manage cookies through your browser settings.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page.

10. Contact Us

If you have questions or concerns about your privacy or how we handle your personal data, please contact us:
Email: hello@jkeltrade.com